Advantages of Augmented Commerce
Often times a customer starts shopping in one channel and
ends up buying through another channel. In order to create a consumer
experience that will be seamless through all mediums, an omnichannel retail
approach is required. Augmented reality has already made its mark in improving
the navigation methods through Augmented Reality Travel. Augmented reality can
help bridge these gaps by bringing in a tangible presence to e-commerce and
online shopping.
For Retailers
There is no doubt that augmented reality helps increase
customer engagement. With AR, shoppers are spending much more time visualizing
products and configuring them in real-time, eliminating their doubts about
online purchases.
One of the main issue that arises with online shopping is
when customers buy a certain product and receive something that is different
than what they had expected. This problem arises mainly because consumers don’t
really have an efficient way to evaluate the products before making the
purchase. The size may differ from what they had perceived, and so goes for
quality. This problem is apparent while shopping for apparels. With Virtual Try Dresses & Jewellery, you can virtually try on the dress & Jewellery and see how it
would look like on you, in real-time, in real environment.
For Manufacturers
As e-commerce will evolve with AR, the manufacturers would
have to step up their game as well. Mere 360° photos and product
description won’t suffice any longer. The shoppers will expect the
manufacturers to offer the ability to evaluate and test the products right at
home through AR, before making the purchase. With AR, manufacturers would be
able to offer high-quality, accurate 3D model of the products to the retailers
as well as distributors.
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